Solutions

The combination of a competitive, global environment and mandatory regulatory compliance makes successfully managing your finances one of the biggest challenges companies face. It also represents a significant opportunity. Epicor Financial Management offers a refreshing new approach to business, a suite of accounting applications built for the highly regulated post-Sarbanes-Oxley Act world, built around a series of "global engines" that support effective financial management and control anywhere. Epicor Financial Management gives you access to real-time fiscal information and is distinguished by its broad focus on managing processes and resources, both within and across locations, companies and global boundaries.

Modules

• General Ledger
• Accounts Payable
• Accounts Receivable
• Cash Management
• Fixed Asset Management
• Consolidations and Eliminations
• Multicurrency Management
• Budgeting, forecasting and planning

Features and Benefits

• Manage all your financial transactions - including general ledger journal entries, financial budgeting and planning processes, accounts payable and accounts receivable transactions and customer maintenance - all in one integrated financial system.
• Epicor's adaptable financial business processes will support both the local and global nature of business today, enabling effective operations in existing and new markets.
• Improve the financial health of your organisation by leveraging Epicor's Enterprise Performance Management reporting tools to measure financial performance and improve financial visibility across your organisation.
• Fulfil Sarbanes-Oxley, GAAP and IFRS and other regulatory compliance and reporting requirements with Epicor's fully integrated financial management application suite.

Download

• Epicor Solution Overview Brochure
• Financial Management Suite Brochure
• Epicor

Keeping tight control over capital and operational expenditure is a critical priority for any organisation. Improved process efficiencies and controlled, consolidated spending will help your organisation realise the financial and service benefits of buying power with your suppliers, optimised inventory levels, and reduced costs across your enterprise.

eReq from Precise is an online requisition management and workflow solution that has been designed to deliver full-cycle procurement functionality securely to your employees' PCs via their web browser. Be it for their own location, or centrally across multiple locations, eReq allows your staff to requisition miscellaneous and non-inventory items, such as stationery, furniture and equipment, as well as inventory items.

eReq uses a catalogue of approved vendors and items, optionally including both stocked and non-inventory products and services, and utilises a live on-line integration to your Epicor Financials and Distribution solution.

The key to efficient, controlled spending lies in the ability to empower staff with requisitioning responsibilities whilst ensuring that contracted buying agreements and spending limits are enforced and that requisitions are routed to the relevant individuals for approval in a timely manner. With its budget and receiving tolerance checking and a flexible approval and notification workflow engine, eReq streamlines and automates the entire procurement process - increasing efficiency and communication, enforcing control and driving down costs throughout your organisation.

Financial Management

The combination of a competitive, global environment and mandatory regulatory compliance makes successfully managing your finances one of the biggest challenges companies face. It also represents a significant opportunity. Epicor Financial Management offers a refreshing new approach to business, a suite of accounting applications built for the highly regulated post-Sarbanes-Oxley Act world, built around a series of "global engines" that support effective financial management and control anywhere. Epicor Financial Management gives you access to real-time fiscal information and is distinguished by its broad focus on managing processes and resources, both within and across locations, companies and global boundaries.

Modules

• General Ledger
• Accounts Payable
• Accounts Receivable
• Cash Management
• Fixed Asset Management
• Consolidations and Eliminations
• Multicurrency Management
• Budgeting, forecasting and planning

Modules

• eReq Standard
• eReq Inventory Transfers
• eReq Mobile

Features and Benefits

• Full control of your organisation's procurement process
• Ability to save money from negotiated discounts with preferred suppliers
• Full integration to your Epicor system
• Requisition submission to purchase order creation made easy
• Designate preferred suppliers and consolidate spending
• eReq's catalogue is fully integrated with your inventory
• Define spending limits and approval chains
• Electronic submission of requisitions through the internet or your local intranet
• Purchase orders can be emailed and faxed directly to the vendor
• Email notification of submission, approval or denial or requisitions
• Easy to use, clean, user friendly web browser interface
• Mobile device, ordering and receiving

Download

• Case study - Keewatin

Traditional business models are continuing to adapt to meet the new approaches and needs of diverse marketplaces. To compete with the heavyweight conglomerates, we are seeing small and mid-sized companies make increased use of vertical integration within their industry. Similarly, the banding together of separate companies to minimize common costs, maximize buying power and reach more customers with a proven formula for success increases the ability of a small business to compete in the mass-market world we live in today.

Buying group and shared services models are therefore becoming a more and more attractive approach to enable survival and growth. Such a model can be made viable, and indeed deliver its true potential, through the application of the right technology. This provides the maximum benefit and efficiencies in the existing business and flexibility for future expansion.

Features and Benefits

• Automate shared services and buying
• Capitalise on bulk buying power
• Automate centralised data management, including configuration and synchronisation
• Identify and transfer stock across the enterprise
• Centrally maintain pricing, inventory and cost data across your supply chain
• Cross-company transaction automation for sales orders, purchasing, payable, receivable, inventory and admin services will save you hundreds of hours across your group and improve accuracy and timeliness of transactions

• Multi-Company/Location replenishment and best deal functionality
• Quick Stock Locator
• Label printing
• EDI interfaces to suppliers
• Simple cross-company period end close
• Full integration with Financials and Distribution
• User friendly
• Built using the latest generation Microsoft .Net technology

Downloads

• Multi-Company Services Brochure

Customer relationship management (CRM) strategies are as important to business today as they have ever been. Epicor CRM will help you manage your entire customer lifecycle, from prospect to cash to care effectively, improve operational efficiencies and accelerate growth - both internally and externally. CRM controls every aspect of a company's interaction with its customers and potential customers from generating the lead, developing the opportunity, taking the order, producing and shipping or supplying the goods or services, getting the cash and supporting the customer. Modular in design, the Epicor CRM suite of modules can also be extended with Epicor Information Worker.

Modules

• Contact Management
• Lead and Opportunity Management
• Case Management
• Marketing Management
• Mobile Connect

Features and Benefits

• CRM with embedded end-to-end processes to ensure a world-class customer experience.
• 360 degree view of the entire customer, supplier or partner relationship throughout the relationship lifecycle.
• Establish, monitor and measure the entire marketing mix, forecasting and pipeline for a greater return on investment.
• Manage customer contact from everyday application and shorten customer service response time.
• Increasing effectiveness of incident capture and support requests.

Download

• CRM Suite Brochure
• Epicor

Customers' demands for choice and flexibility translate to real opportunity for companies that can respond with agility and speed. Epicor Sales Management delivers a comprehensive suite that enables you to produce accurate estimates, streamline your order-to-cash cycle and fulfill perfect orders that ensure world-class customer satisfaction. By streamlining the sales process with centralised access to product, pricing and customer information, orders can be generated with a minimal number of steps, boosting sales productivity.

Modules

• Estimate and Quote Management
• Order Management
• Demand Management
• Advanced EDI
• Storefront

Features and Benefits

• Review incoming demand schedules generated manually or through Electronic Data Interchange (EDI) and manage sophisticated sales requirements.
• Generate accurate and timely estimates and quotes and import data from a variety of customer and system sources.
• Simplify the business of accepting credit cards and provide a self-service Storefront for your customers to place and track orders.

Downloads

• Sales Management Suite Brochure
• Epicor

A well-functioning IT infrastructure is essential for the quality and continuity of business processes within an organization. This places demands on the IT department to answer questions quickly, fix problems immediately and find ways to prevent issues in the future—all while maintaining service levels and adding value to the business. IT failure can have a significant impact on an organization's longevity let alone performance. Increasingly, IT departments are under pressure to align IT with strategic business goals and needs, improve performance, and make IT costs more transparent. In order to meet these objectives IT managers require structured solutions and guidelines.

IT Service Management (ITSM) helps ensure business goals are met and value delivered by providing both the business and the IT department with a common set of best practices and tools. ITSM also plays a key role in compliance management. With regulatory and legal requirements such as SOX, BASEL II, COBIT, ISO/BS, and HIPAA organizations need to provide transparency and accountability in business processes and corporate accounting. ITSM delivers the tool set to manage, control and mitigate the risks of IT service processes, aiding organizations to achieve regulatory compliance.

Using Epicor IT Service Management (ITSM) you can provide your end users with accurate, complete and clear information. You can easily create, trace, summarize and close incidents, problems and change requests. Epicor ITSM enables you to set and monitor varying service levels based on specific agreements, and offers your service desk a powerful structured solution for IT management processes. Epicor ITSM solutions provide a robust set of service management features that support key IT processes outlined by the Information Technology Infrastructure Library (ITIL) version 2 and version 3 and have been certified by Pink Elephant as ITIL compatible for: incident management, problem management, change management, configuration management, and service level management.

The best practices of ITIL along with Epicor ITSM solutions provide IT departments not just the opportunity to learn from the knowledge and experience of people who have faced the same challenges, but the ability to cost-effectively manage the strategic deployment of IT resources and assets. The net result—greater productivity, seamless change management, and efficient IT service.

Features

• Incident Management
• Problem Management
• Change Management
• Configuration Management
• Service Level Management
• Financial Management for IT Services
• Knowledge Management
• Epicor ITSM Self-Service Portal
• Epicor ITSM Business Intelligence
• Integrated with Microsoft Office
• Integration & Computer Telephony
• Built with Microsoft .Net

Benefits

• Productive User Experience
• Comprehensive Extensibility
• Easy to Personalise and Easy to Customise
• Seamless Change Management
• Regulatory and Legal Compliance
• Efficient IT Service

Downloads

• IT Service Management (ITSM) Brochure
• White Paper - Epicor ITSM Architecture
• Case Study - The Dutch Railway
• Epicor

Epicor Manufacturing is designed to support the various manufacturing processes including discrete, make-to-order (MTO), engineer-to-order (ETO), configure-to-order (CTO), mixed-mode and make-to-stock environments. Epicor continues a 20-year plus tradition of providing industry leading solutions for rapidly expanding emerging manufacturers alongside mid-sized companies and subsidiaries or large multinationals. Epicor Manufacturing is scalable and modular, with rich feature sets, that allow us to support your company's growth with rapid implementation and easy expansion no matter the size and complexity of your manufacturing process.

As a multidimensional solution, Epicor Manufacturing is uniquely positioned to manage the requirements of multiple industries, including Industrial Machinery, Automotive, Aerospace and Defence, Medical Device, Electronics and Electrical Equipment, Fabricated Metals, Furniture and Fixtures, Rubber and Plastics, Job Shops and more. Epicor has experience across many manufacturing industries and has developed solutions to fit the unique requirements for supplying these industries with robust functionality.

Modules

• Financial Management
• Customer Relationship Management
• Sales Management
• Service Management
• Enterprise Performance Management
• Governance, Risk and Compliance
• Global Business Management
• Supply Chain Management
• Production Management
• Planning and Scheduling
• Product Data Management

Features and Benefits

• Centralised customer relationship management
• Efficient sales and service management
• Rules-based product configuration
• Real-time production management
• Quality and compliance management
• Extensive product data management, including product lifecycle management (PLM)
• Embedded advanced planning and scheduling (APS)
• Extensive materials management, including cradle-to-grave serial and lot control
• Support of lean initiatives
• Comprehensive supply chain management
• Improved financial transparency and accountability
• Portals, dashboards, business process management and enterprise search to support business performance management initiatives
• Global deployment

Epicor is a powerful, yet easy to use, manufacturing solution available to manufacturers worldwide. It is fully integrated and loaded with innovative tools to synchronise supply, demand and fulfilment as a means to reach new, industry-leading levels of business performance.

Downloads

• Manufacturing Overview Brochure
• White Paper - Designed to Manage Lean Principals

Epicor Distribution is a powerful yet easy to use distribution solution available to distributors worldwide. It is comprehensive and loaded with innovative tools to synchronise supply, demand and fulfilment as a means to reach new, industry-leading levels of business performance.

Scalable and modular, with rich feature sets, Epicor Distribution can support your company's growth with rapid implementation and easy expansion, no matter the size or diversity of your supply chain.

Epicor Distribution is uniquely positioned to manage the requirements of multiple industries, including Consumer Goods, Pharmaceuticals, Chemicals and Allied Products, Industrial Machinery, Wholesales/Industrial, Automotives, Aerospace and Defence, Medical Device, Electronics and Electrical Equipment, HVAC, Furniture and Fixtures, Rubber and Plastics and more. Epicor has experience working across all major industries and has developed solutions to fit the unique requirements for supplying to these industries with robust functionality.

Features and Benefits

• Centralised customer relationship management
• Efficient multichannel sales order processing
• Streamline fulfillment process for reservation or allocation of inventories with queue and task management of all transactions
• Full support of kitted items including engineered assembly requirements
• Multiple unit of measurement tracking throughout
• Extensive landed cost capabilities and container tracking
• Company, plant, warehouse and bin level visibility and management of inventory
• Extensive inventory management including cradle-to-grave serial and lot control and part cross-reference
• Flexible cycle counting and physical inventory
• Numerous costing methods supported, including average, last, FIFO, lot and standard costing
• Queue-driven events direct next task for workers via RF-handheld devices and barcode scanning in the warehouse
• Comprehensive supply chain management, including demand-driven purchase and kitting suggestions
• Optimised shipping encompasses carrier integration, drop ship and cross-docking functionality
• Accurate and agile finance and accounting
• Customer and supplier portals, dashboards, business process management (BPM) and enterprise search to support enterprise performance management initiatives
• Support for global trade standards, country of origin and RoHS compliance
• Global, mulitycompany, multiplant, multiwarehouse deployment.

Epicor Distribution is designed to address the various distribution processes encountered in today's ever changing, dynamic supply chain.

Downloads

• Manufacturing Overview Brochure
• White Paper - Designed to Manage Lean Principals

Linking the trading partners, processes and systems that make up your supply chain has become the differentiation you need to achieve industry leading performance. Removing processes that do not add value and synchronizing processes within and outside a company enable you to meet customer demands for lower cost and faster delivery. Epicor provides the most effective coordination from initial raw materials to the ultimate consumption of the finished product by providing the visibility you need throughout your value chain.

Epicor offers you a full range of Supply Chain Management (SCM) capabilities, built within a single business platform, based on industry leading service-oriented architecture (SOA). Epicor SCM is a full suite of enterprise application capabilities including purchase management, sourcing and procurement, inventory management, advanced material management, and warehouse management, and is complemented by order and demand management capabilities of Epicor Sales Management. Combined, you have the solution needed to satisfy customers and customer demand in today’s increasingly global market place.

• Purchase Management
• Sourcing and Procurement
• Inventory Management
• Advanced Material Management
• Shipping and Receiving
• Warehouse Management