To truly succeed in today’s modern business environment, professional services firms must make every effort to sell more to both new and existing clients.
In order to do this, they need to manage their client service and business management processes with greater efficiency, while reducing costs and boosting profitability.
Unfortunately, many services firms still use a number of different applications – as well as multiple spreadsheets – to manage the complexity of their operations.
This can be a significant waste of time, resources and money, with vital information locked up in various silo systems across the organisation. The result is slow decision-making, poor operational efficiency and unhappy customers.
Investing in business software is one way of overcoming these problems, enabling you to integrate professional services automation (PSA), client relationship management functions, client service delivery and financials in a single platform.
Precise Business Solutions can help your professional services firm do all this and more with a comprehensive ERP system that is tailored specifically to your organisation’s unique circumstances.
Here are just some of the benefits your business can expect following a successful PSA implementation:
Be aware of exactly what your teams are working on, while tracking key performance indicators and generating accurate forecasts.
Automating administrative tasks allows organisations to improve utilisation of resources, resulting in more billable hours.
Streamline time and expense tracking, boost cash flow, better utilise staff and improve visibility across projects.
Support service teams with a range of access options, including online, offline and mobile for maximum productivity anytime, anywhere.
NetSuite Services Company Edition is industry-leading software that can revitalise your services firm across a number of key areas.
As a cloud-based professional services solution, the platform offers a number of associated benefits, such as lower upfront capital expenditure, increased mobility, simplified implementation processes and easier upgrades.
If your professional services organisation is looking to streamline its operations across multiple mission-critical departments, here are several crucial features that will facilitate this process.
Obtain an accurate overview of your project statuses, allowing for the quick and easy identification and resolution of problems or issues. Furthermore, with a focus on mobility, you can update and monitor how projects are performing regardless of location.
Optimise project-planning procedures by leveraging Gantt charts and task completion reports. There are also functions that estimate project profitability and allow clients access to the system.
Need to capture timesheet and expense management information with ease? NetSuite solutions allow users to enter and submit this data into the system quickly, while also benefiting from more efficient approval workflows.
Users can take advantage of functions that fully integrate billable hours and expenses information with project accounting options. Comprehensive tracking of these processes is also available through NetSuite’s project management features.
People are often the most important part of any business, and NetSuite enables you to proactively manage the workers at your organisation.
Handle global resources effortlessly, track skills and availability, estimate and report on resource utilisation and automate resource requests and bookings – all in one system.
Ensure your business has full visibility across the entire client lifecycle, helping to boost satisfaction and retention among all your customers.
NetSuite can also help enterprises track projects in real-time, enabling them to gauge performance and maximise repeat business opportunities.
Every professional services organisation needs proven financial capabilities to underpin day-to-day operations. As such, NetSuite Financials provides comprehensive features that seamlessly integrate with back-office, sales and services functions.
This allows firms to improve accounting, financial reporting, revenue management, budgeting and a number of other crucial processes.
Offering full support for project accounting needs, NetSuite provides advanced client billing and expense options, as well as invoicing and project profitability analysis.